If you have questions or problems, our award-winning Fan Support Team will work hard to make sure you get the help you need. Any request for a refund, credit, or exchange is governed by our Purchase Policy, Terms of Use, and the Terms Regarding Certain Canceled, Rescheduled and Postponed Events (COVID-19). If the button doesnt appear, is grayed out or you receive a message that the Event Organizer hasnt activated resale, your tickets arent eligible for resale.4. We also collect service and order processing fees for our ticketing services. You can easily update your delivery method here. To do this, go to the Ticketmaster selling page, then search by either event, artists, or team to commence your listing. Inquiries must be made via email or by phone. Once you choose the price for your ticket, you can choose the payment method for which your payments will be received. Its easy to sell your verified tickets in 3 steps with Ticketmaster: List Your Tickets, Price Your Unlike other resale marketplaces, we verify every standard, Platinum and VIP ticket we sell, so that buyers know they are buying the real thing. Once its been an hour since the event started, any tickets that have not sold will be placed back into your account and will be available for you to use. Do I get to pick who I sell my tickets to? If you are contacting us after the event has taken place because you experienced problems with your tickets, you must do so within 5 days of the event to make sure we can take the issue up with the seller in good time. Your email address will not be published. No account? There wont be one specific radio station so listen to all the stations that play your favorite artists. Dozens of sites also use confusing words & logos to make you think you are buying tickets from an official source, when you are buying unverified tickets from individual ticket sellers. We are constantly working up ways to improve our ticketing options and level the playing field. We took that burden upon ourselves to try to create those obstacles that would put as many tickets into the fans hands Our fan base just loved it, they felt we did everything we possibly could do and we did. Sometimes plans change and you cant make it to your event. If you choose to accept your offer and sell your tickets today, youll be paid via your requested method of payment. Is there any way I can contact the buyer, or are there alternative methods for delivery? You cant verify these deposits using the Ticketmaster app. Keep in mind that when listing your tickets with barcodes, funds may not get into your account until the end of the event. 3. In rare cases, some Event Organizers may elect to make tickets non-transferable. This is to prevent buyers from purchasing groups of tickets solely for the purpose of reselling them at a profit. Exchanges are not available for: (a) tickets purchased through resale, (b) VIP and other premium tickets, or (c) tickets purchased with additional related items and/or bundled products, or (d) tickets for events that are less than 24 hours away. Resale is at the Event Organizers discretion and may be removed at any time. For more info, follow Ticketmaster on Instagram, YouTube and LinkedIn. If youve a Live Nation account, you'll receive email alerts about some upcoming Live Nation presales. Terms of Use. Please see our Purchase Policy for details. To view tickets purchased online, open our app or visit Ticketmaster.com on your browser. Sometimes, no matter how much youve been looking forward to an event, you end up not being able to make it which is why weve made selling your tickets as easy and stress-free as possible. I don't see any tickets available for purchase on the Face Value Exchange. WebWhen listing your tickets, well always tell you the maximum your tickets can be listed for. Set the price. Each day, millions of fans trust Ticketmaster as the place to buy and sell tickets for unforgettable live experiences. Manage Settings *In certain instances, an artist, team or venue may not allow resale for certain rows and seats. To view the purposes they believe they have legitimate interest for, or to object to this data processing use the vendor list link below. Contact us at any time prior to the event, although please note if it's within 5 days of the event taking place it may be more difficult to source alternative tickets and your options may be limited to receiving a refund. There will be two main ways to shop for tickets: Pearl Jam Ten Club Members-Only* Presale powered by Ticketmaster Ticketmaster Request is a simple way to request tickets to popular shows, so you dont have to compete in a first-come, first-served sale. What Is IHG Merlin And Why Is It Important. From here youll be able to view your tickets, save mobile tickets to your phones wallet, transfer them to a friend, or list them for sale on our marketplace. Choose to list one or all your tickets for the price you paid.5. According to PA Media, the Eurovision tickets were scheduled to be released at 7 a.m. Please note that any refund and/or credit policies are determined on an event-by-event basis by the Event Organizers, and may be subject to limitations set by However, an inherent risk of exposure to communicable diseases such as COVID-19 exists in any place where people gather. If you have sold tickets for an event that has been rescheduled or postponed, Ticketmaster will return the ticket to your account, but the organizer must authorize the refunds, or the buyer must have requested a refund. I am trying to list tickets to a Nick Cave show I can no longer attend. WebListing and selling tickets with Ticketmaster is easy, there are two simple ways to do it. If the sell button doesnt appear near an event, it means you cant sell tickets for that event on Ticketmaster. Once your ticket is returned to your account, you may request refunds or credit. By continuing past this page you agree to our This commitment is given to you by Ticketmaster Resale in addition to your rights and remedies as a consumer under applicable law (including the Australian Consumer Law) in respect of goods and services supplied by Ticketmaster Resale or third parties . Visit NFL.com/tickets for further information. For any ticket insurance refunds, please contact the insurance provider. What do you do? Its important to them to make their shows safer and more accessible and its very important for them to be able to develop longstanding personal relationships that will fuel their careers for years to come. Review your listing and youre done. Instead of a rush to the onsale that favors the bots, Smart Queue drops fans into a virtual queue requiring each user to sign in and provide a unique phone number for validation. In the future, if you happen to be receiving errors with the transfer on the Ticketmaster website, you'd need to follow up with Ticketmaster since we wouldn't have access to any of their site information. Covered reasons include illness, airline delays, traffic accidents, and more. Although we may not be the largest resale marketplace, we strive to be the best and most transparent for fans purchasing resale tickets. Tools like digital tickets are finally going to give them that capability. ** Tickets to games for these teams currently are not part of the Ticketmaster verification program. Apple Wallet Tickets Not Tranferrable????? Confirm and click Send. To order tickets by phone, please call Ticketmaster National Sales at 1-800-745-3000. Privacy Policy. WebIf you need to check or remove your listing, you can do this from your Ticketmaster Account. WebSell Your Ticket at Ticketmaster | Concerts, Sports, Theater. See Tickets. Fees may come in the form of facility charges, which go to the venue, or delivery fees, which are based on how your tickets get to you. In addition, your Tax Seller Details, which may include a Social Security Number (SSN) or an Individual Taxpayer Identification Number (ITIN), must be validated before we can pay you. Go to Ticketmaster.com and sign in to My Account. Hello. 5. I've put in an email request to TM but get bot emails that don't help. Yes, we offer ticket insurance during checkout through our partner Allianz. Terms of Use, In order to resell tickets for events in the U.S., you must have a U.S. bank account. TIP: You must have a Ticketmaster account to receive a ticket via transfer. 1. You can also check on the status of your posted tickets by signing into My Account. Tap the Sell button.4. How and when do I get paid for tickets I sell? 3. Terms of Use, How Ticketmasters Face Value Exchange Works, In order to resell tickets for events in the U.S., you must have a U.S. bank account. In addition, your Tax Seller Details, which may include a Social Security Number (SSN) or an Individual Taxpayer Identification Number (ITIN), must be validated before we can pay you. If resale is not available, youll see a message detailing that the Event Organizer has not enabled resale for your event, and therefore selling your tickets through Ticketmaster is not an option. for more information.5. Every ticket we sell, including resale tickets, are verified and issued in the name of the buyer which means they literally cant be counterfeited. Experts recommend that you opt for the debit card payment, which is the best option for now. And no real life meet-ups or cash exchanges are necessary, its all done securely online. To do this, go to the Ticketmaster selling page, then search by either event, artists, or team to commence your listing. If your tickets are sold, well automatically notify you via email and youll typically receive your payout within seven days after the event. Your tickets will remain available for purchase until one hour after the start of the event. How to Sell Your Tickets: Pricing your tickets Who determines how much I can sell my tickets for on the Face Value Exchange? Tickets sold on Ticketmaster belong to the people putting on the event - aka Event Organizers - like performing artists, sports teams and venues. Find the two deposits (each less than $1) in the checking account you used for your seller profile. For high demand events, unscrupulous resellers use sophisticated computer software programs known as ticket bots to illegally purchase large blocks of seats in order to resell them on secondary ticket sites at very high mark-ups to the face value. Ticketmaster does not charge a fixed price for its services, and you will have to make inquiries about their charges. The following are some of the essential things you should know about Ticketmaster. N.Y. Attorney General Sues Operator Of Online Ticket Resale Platform, Ticket Broker Over Massive Scheme To Sell Non-Existent, Speculative Tickets, Ticketmaster bets on smarter tickets to outsmart fraudsters, I was scammed by a ticket scalper - dont make my mistake, We actively cancel tickets listed for sale on our website when we suspect they were purchased using bots, We work closely with law enforcement to identify and go after bot users, Working with teams and artists, we have built new products to help them get tickets directly to their real fans, Our Verified Fan registration program and our new digital ticket platform have been used across thousands of events getting tickets to fans at fan-friendly prices, We have also helped teams and artists dynamically price tickets to ensure they rightfully receive the benefits of market pricing, instead of their profits going to scalpers or resale ticketing sites, We do not allow speculative tickets on our website. However, even if you did, your ability to resell them on the platform will depend on the options available to you. to learn more.6. Event Organizers are in control of all the key details when it comes to selling their tickets. After inputting the buyer/transfer information and after confirming the info, Irecieved the following notice "an error occurred preparing your tickets for transfer". See tickets from the venue and other fans plus Premium Offers, and VIP Packages to find the perfect spot for your unforgettable experience. WebIf youre trying to print your tickets and are receiving an error message, there may be a printing delay on all tickets for your event. Well always clarify which available seats are standard and which are resale. Most of all, I want you to be there when the curtain goes up. Click Submit Edit and your listing price will be updated shortly. You'll receive your payout typically within 5-7 business days after the event takes place. Comparison shop seats without leaving our site. Followers will be first in line to get the most recent presale codes the day they go live. If the button doesnt appear, is grayed out or you receive a message that the Event Organizer hasnt activated resale, your tickets arent eligible for resale.3. App favorites dont generate presale emails. Fees, including our portion of the fees, vary by event and cover the costs of the services we provide to venues, promoters and fans, including developing new technology, customer support, fraud prevention, marketing and other services. However, the sooner you can list your tickets on the Exchange the better opportunity for them to be purchased by another fan. Hello. The Ticketmaster Error Code u533 appears when users attempt to book or purchase tickets on the site, according to Ticketmasters official support. What To Know About Ticketmaster. Go to My Events to look at the tickets youve purchased and My Account to check on the status of the tickets youre selling. If you don't see your answer here, visit our Fan Support Site. You need to understand the types of events you are planning before you put tickets on sale on Ticketmaster. Have you found a solution to this problem yet? Need the Live Nation presale password? As a first-time user, completing your account and setting up your event ticket may take up to 3 weeks. Sometimes clearing the cache and cookies for your browser will solve the problem - usually under settings and security for your browser. 1099-K Form: Answers to Some Common Questions, Do Not Sell or Share My Personal Information. Once I went on the desktop it went through but now my tickets are stuck in limbo saying they are listed but they're not. You can fill out your Seller Tax Details. An example of data being processed may be a unique identifier stored in a cookie. Re: Tickets sold, transfer error via ticketmaster. Tap Remove Listing. I was scammed by a ticket scalper - dont make my mistake, Bot purchase attempts blocked by Ticketmaster in 2018, of traffic on ticketing sites is automated*, Learn more about refunds for canceled and rescheduled live events, Terms Regarding Certain Canceled, Rescheduled and Postponed Events (COVID-19), Updated Information About Event Status, Refunds, and Options, View step-by-step instructions on our help center, Learn how mobile entry is making it safer and easier to get into events, Do Not Sell or Share My Personal Information. Has anyone else not had their tickets available by date and time in confirmation email? WebTo fix this, we recommend to: Select 'Profile' then Settings (on the StubHub app, go to 'My tickets.'. To protect each and every fan who shops on Ticketmaster, we only allow tickets purchased on Ticketmaster to be listed on the Exchange. By continuing past this page, you agree to our Terms of Use. You can reach tons of excited buyers looking for seats by selling your tickets straight from your Ticketmaster account. 5. Yes, as long as your tickets havent been sold, you can remove your Exchange listing at any time. Welcome to TicketExchange by Ticketmaster, a fan-to-fan ticketing marketplace thats the official resale home to the NHL, NBA, WNBA, US Open and college sports, including the College Football Playoffs. They decide how many tickets should be sold, the types of tickets to sell, the prices, when ticket sales information is made available to the public, as well as when they want the tickets to go on sale. You can also sell tickets safely and seamlessly using the Ticketmaster smartphone app. Good luck. We're here for you when you need us. Can I list it for sale on the Exchange? Presales are special early-bird sales held by the Event Organizer. I've been trying to transfer since Saturday without any success. Your coverage includes the ticket price, taxes, convenience fees, and shipping charges, along with all other event-related items that have been added to your order, like parking, up to a maximum of $10,000. Cookie Notice Read on for more information on how to find out if you can sell your tickets today on Ticketmaster. We and our partners use data for Personalised ads and content, ad and content measurement, audience insights and product development. Thanks for trying to help anyways, I appreciate it. Select the event from the list, then click the Sell Tickets button. All rights reserved. Its free to use for buyers and sellers. In many cases, you may see ticket sales listed as either a Presale or a General Public Onsale. Event Organizers may arrange these early Presales as part of promotional efforts they have with a third party, such as offering tickets to certain credit cards holders in exchange for the credit card company promoting the event to its customers, or as part of fan loyalty efforts to get tickets directly into the hands of their best fans who are members of a fan club or who pre-registered. WebListing and selling tickets with Ticketmaster is easy, there are two simple ways to do it. If you list them on the Ticketmaster Marketplace, youll typically be paid within seven days after your tickets sell. Review your listing and youre done. After the switch, you will enter the email address you use to access the community in order to reset your password. When you list your tickets for sale on the Face Value Exchange, the listing price is automatically set at the total price you paid. Inside your account, locate your order and choose Transfer Tickets, select who you'd like to send them to and how they should be delivered (send link via text message or email). Confirm that you want to remove your listing and it will be taken down shortly. Our services come with guarantees that cannot be excluded under the Australian Consumer Law. NFL Ticket Exchange Contact TicketMaster Customer Support WebIntroducing Fan-to-Fan Resale. 6. Review your ticket listing and confirm. You should check your tickets carefully when they arrive to make sure they match the ones you purchased. Review your listing then youre done. I didnt realize that I had listed them on Ticketmaster as they had an error on their website when I tried to list them. As the name implies, Ticketmaster is a pioneer online ticket seller. If your tickets are sold, well automatically notify you via email and youll typically receive your payout within seven days after the event. Theyre split among the venue and others involved (including Ticketmaster) in bringing events to life, but who dont receive any portion of a tickets face value. Prices are determined by Event Organizers, who keep 100% of face value when a ticket sells. Listing and selling tickets with Ticketmaster is easy, there are two simple ways to do it. Click View Offer to review details and select your preferred method of payment. Credit card companies or banks like American Express, Citibank, and Chase may offer their Card Members presales for shows as a perk for being a customer. Select your preferred method for receiving payment. Ticketmaster Rolls Out Next-Gen Digital Encrypted Tickets, Wall Street Journal: You will also be guided on how to submit a request for credit from the organizers. Click the Sell Tickets button. And your attendees are expected to pay at least 10% on their end ($2.50). Sometimes the fees could be a percentage or a set fee and sometimes a combination of both. I would try StubHub is you have the option. You only have five minutes to purchase tickets after Ticketmaster.com.au In order to resell tickets for events in the U.S., you must have a U.S. bank account. Review your listing and youre all set. Local venues host presales too so sign up to their email list to find out the where, when and how to participate. In some cases, only on a few occasions will Ticketmaster allow tickets to be resold. You will need to wait until someone at Ticketmaster completes the setup of your ticketing account. They can still accept the tickets with the link that you send, it will just prompt them to create an account when they click the accept button. Its likely that other fans will only list their tickets once they are absolutely certain of a scheduling conflict, or last-minute issue preventing them from attending their event. Save my name, email, and website in this browser for the next time I comment. All sales are final, but refunds are allowed in limited circumstances. Choose which ticket(s) youd like to sell For many events there is much greater demand for tickets than there are available seats, particularly for great seat locations, and competing with thousands of other fans who are also trying to buy tickets to your favorite show, concert or game can be time-consuming and frustrating.
